"Bulla has been one of our favorite places for years but unfortunately things seem to have changed. I can only imagine that the place is under new management since our experience was so different. We went for dinner on Friday night and immediately notice a couple things. A big sign saying that they no longer accepted cash, just credit cards. The other was that it was much slower than it used to be on a Friday at 7:30, and we now know why. The food was still good outside the the churros we had for desert that tasted like freezer burnt twigs. The problem was everything else. The table‘s first round of drinks took nearly 30 minutes to arrive. The waitress apologized profusely several times and in the end, the drinks were comped. Remember… I said the place wasn’t very busy. My beer was brought to me in a can. Don’t think I ever had a can served to me in a nice restaurant. No glass, just a can. Our 2nd round of drinks took nearly 20 minutes and this time I was served a can, unopened. I don’t even believe that’s legal when you don’t have a package license. I guess I’m now going out to dinner only to open up my own beer. The worse part of the experience was that the restaurant seemed in a hurry to go home. At 9:20 they turned up the lights… you know, like when a bar turns up the lights to tell you they’re closing. Mind you, they close at 10. The check was hurriedly given to us and we felt pressured to pay quickly. We asked if we could order a round of drinks to take up to the rooftop bar and we got them oddly quickly this time. So at 9:30 we paid and took our drinks up to the rooftop…except the rooftop bar was closed… at 9:30 on a Friday night. Why bother having a rooftop bar? We took our drinks outside to a table on the street but before we could enjoy our drinks, employees started putting up the chairs and cushions all around us. We finally gave up and left. Always makes me sad when good restaurants stop caring about the guest experience and then wonder why business tank"
