"I had taken my grandson twice to Haven Diner for breakfast and the experience was excellent. Great service. Friendly atmosphere. Yesterday, we went for breakfast and the experience was terrible. Our waiter, Chris Ramires, appeared to resent having to wait on us. I spilled a glass of water, for which I profusely apologized, and we were then put in a booth way in the back, as if it were a punishment. Chris proceeded to wait on customers who arrived after us, while we sat in the back. We had ordered a cappuccino at the first table at which we were seated. Finally, Cris arrives, unsmiling, annoyed, and we order pancakes. The pancakes arrive but one of the busboys had to ask Cris if he was waiting for the cappuccino, which arrived after my grandson was done with his pancakes. It was cold and the whipped cream had melted into the coffee. Clearly, Cris decided we were unworthy of good service. When I paid, he was manning the register, and he had the audacity to ask about his tip.One rude waiter can ruin a dining experience. I called and was told he was a new employee. We will not be returning to Haven Diner."