"I ordered the FRESH MOZZARELLA WITH ARUGULA SUB, which is supposed to come with house-made roasted peppers (as stated on their website), through DoorDash. Instead, I received a sub filled with chicken, tomatoes, lettuce, and mayo. I called Sorrento's to explain the mix-up, and they apologized, promising to send their delivery driver with the correct sandwich. However, they called me back 15 minutes later to inform me that the sandwich I ordered actually comes with chicken, and they could not offer me a refund or a replacement. What I received was nothing like what I ordered."
