"Massed up orders, but the reason why I am unhappy was the worst service attitude Everyone knows this place has good foods. And I agree. But sometimes bad service attitude make people decide not to visit anymore. I ordered take out for my wife and her friends. And picked up foods and gave to them. And i was changing my clothes and my wife came to me and said foods are massed up. 1) hairs are found in the soup 2) cilantro is not separated (we requested cilantro on the side) 3) No bean sprout, no mint, no lime for soup 4) no side sauce at all I know. It happens because we are human. I totally understand what just happened. Hair could go in, you can miss sauce, you can miss side dishes. After I explained all the situation on the phone, a server asked me to come once again to pick up new foods. I went there and terrible experience was waiting for me. That waiter was staring me with face expression damn it. Why are you here? You still want the food? I never heard anyone said sorry about this situation. His voice tone and face expression had 0 kindness and i was very unpleasant for his service conversation. I asked another waitress who is the manager here? I wanted to tell about what I just experienced. She pointed someone and said he is . And realized that unpolite server was the manager. Yeah. Now I understand why this happened. Leader was not ready for kind service, so this unkind atmosphere of this restaurant, massed up order food followed him. I know. I will still go this restaurant because I like their foods. But this experience will make me to go this place less than before. Since I am explaining by writing, I guess the whole situation and actual my feeling is not delivered to readers 100%. But I want to say the attitude was worse than explained here, and my feeling for the service was even worse than that."
