"Old, stale ingredients and re using prep tools (bowls, etc .I'm done with this place. I've come here for years. I got used to a certain level of un fresh ingredients, especially the salad greens. I get that they get old quickly and it's easy for a gross leaf to slip through. Same goes for the white rice and noodles they're often really dry (meaning they were leftover from the previous day? . What's more, I've personally had to instruct the employees to use a fresh bowl and spoon when mixing my proteins with the sauce instead of re using the same bowl who knows how many times from previous customers. (there is a stack of clean bowls right there; guess they don't want to wash them? .But the last time I was there all the salad greens were old, dry, and gross and the rice was all stale. In their defense, they did issue me a full refund and offered a coupon for a free bowl for next time. Other ingredients are fresh. Portions are fair. Staff are pleasant. And the vibe inside is bright.But I've had enough of the gross, old ingredients. I'm going to Aloha Poke down the block instead from now on. Good luck Poke Poke you can fix these issues if you train your people right and don't try to cut costs by re using old ingredients!"
