Pork Roll And Cheese
Petey's U.s. Subs

Petey's U.s. Subs

642 NJ-88, 08742, Point Pleasant, US, United States

Delis • Cheese • Seafood • American


"This literally happened 5 minutes ago. I order from this place enough times to know that the food is great, however the customer service was horrendous this morning. I cant tell if this lady woke up on the wrong side of the bed or what. Yesterday I had ordered food on their online 3rd party delivery service, there is no button for water so I added a note saying that I needed a large bottle of water. I never expect anything for free and most places will just add it on to the bill. They did give it to me for free and that was nice of them. Now this morning, same thing. I ordered a bagel with cream cheese as well and an order of mac salad and a bacon egg and cheese with water. I got my food and it was a roll with cream cheese, and no Mac salad. I gave them a call and said I'd agree to calling it even for the Mac salad but can we take the roll with cream cheese off because that was completely not what I wanted at all. She refused to take it off because of the water she gave me yesterday. If there was any dispute about the water from yesterday she should've absolutely taken it up with me yesterday. I never would've had a problem with paying for it but don't mess up my order and think that's your ticket out of it. Also don't be absolutely rude about it when it's your fault that you didn't call me to let me know that 1. You didn't have bagels and 2. Clear up payment for the water bottle. I've been a waitress for 10 years, I know customer service and what I received this morning was the complete opposite of a good one, let alone anything near smart."