Praline Bacon
Poitín

Poitín

2313 Edwards StSte 100, Houston, United States

Fish • Kitchen • American • Contemporary


"party of 7 (with reservations obviously not needed) went to dinner on a Sunday night. we were the only customers in the restaurant. the music from the bar has blown. we asked three times for it to be lowered; if it was, it was hardly noticeable. one of our guests asked a gluten-free menu; lasted approx. 10 minutes to get. the busboy told us about a dinner, but the waitress had no warning. one of our parties ordered an appetizer that they were “out” but it also took a long time before these information was transmitted. the appetizers were at least delicious and good. 5 of us 7 ordered the same Indian style fried chicken. they ordered a burger, another one. it took about 45 minutes to serve our meal. at the 1/2 hour mark, one of the parties asked the manager about the delay, especially since there were no other tables served in the restaurant. instead of being gracious and asking if she could get us something while we waited, she tried to argue the time that it took, based on what the ticket showed as our waitress submitted our order. really bad management / customer service skills. when the food finally arrived, it was warm (not hot,) the hamburger looked like shoe leather (not juicy and tasty about it.) we shouldn't have stayed even when we came in and saw that the place was empty, but we didn't want to have to drive around on a Sunday night. Apart from the fact that the restaurant enjoys the company of the other, the experience of the restaurant was absolutely poor. If they can not support customers on a Sunday night or not over attractive employees who want to work in this night, then they close the restaurant on Sundays! definitely will not return."