"I just left Wendy's, and as usual, it was crowded. The guy who I believe is the manager is usually very prompt and professional when it comes to taking orders and getting everyone's food ready quickly. However, today there was a woman in charge, and I didn’t catch her name. I stood in a long line waiting to order, and I was the last person in line. She instructed me to wait without taking my order, and I watched her serve everyone else instead. I waited and waited, observing her prepare five orders in front of me, but she never took my order. Frustrated, I eventually decided to leave. I visit this location daily, but after this experience, I’m done. It was unprofessional and disorganized. Now, I’m at Jack in the Box, where they seem to have staff for every role and are far more efficient. Despite the crowd, my order was taken and food received right away."
