"However, as we settled in, we noticed that the restaurant was bustling with activity. A large party was seated next to us, and a family was behind us, while waitstaff were attending to all surrounding tables, checking in to see if anyone needed anything. After ten minutes of waiting and then fifteen, nobody approached our table to greet us, offer us water, or even acknowledge our presence. The staff kept glancing over at us, but that was it.
Finally, I decided to get up and ask if anyone was going to serve us. They seemed taken aback and offended by my question. When I returned to my table, I could hear them talking about us, which was incredibly embarrassing. Ultimately, we decided to leave quietly. As I walked out, I informed one of the servers about our departure. The waitress with facial tattoos bluntly said, "Good, I'm glad you're leaving."
I am truly baffled by what just transpired and cannot comprehend why our family was treated this way. As we left feeling upset, we couldn't help but notice that we were the only family of color in the entire restaurant and the only table that didn't receive service. We've never experienced anything like this before. They don’t even deserve a one-star rating. We won’t be returning."