"This was an interesting place to stay, to say the least. It was a little bizarre. The Pros: Location. I was in town to see a friend in a show at the Civic Theatre and this was right down the block. The Steaming Cup was next door and it’s a fantastic little coffee shop. Comfy beds and pillows. A glorious shower with multiple shower heads and super hot water. Free breakfast in the pub in the morning. It was a little haphazard but the food was tasty and it was very welcome before driving 6 hours home. The rooms had robes and coffee bars and fridges. Friendly staff! The Cons: The street noise was so loud. It was a Saturday night and there were just groups of screaming people until about 130am. The smell. My goodness. The place smelled like rotting sewage. No one mentioned it so I assume this is normal for them? It wasn’t as bad in the rooms but it was definitely noticeable in the lobby, the hallways, and near the toilets. My room was smaller and more inconveniently located (on the 3rd floor but the elevator didn’t go to the 3rd floor) than my friends room and my room cost more. They would not honor the special price listed on their website. The odd hours. I had to call about 4 times to finally reach someone to make a reservation. They kept telling me they were closed and to call back later. The rooms are a bit dark and dated. The bed skirt was all torn up and trailing all over the floor. There was a pillow on the floor and the bathroom drawers were open. The bathroom door wouldn’t close all the way. The Weird: This place is a maze. The elevator only goes to to the 2nd floor and then we had to wander around to find the stairs to the 3rd floor. Nothing made sense and it was just twists and turns and random rooms. We were cracking up because we kept getting confused. Again, the sewage smell. Honestly, what was that?! They have free parking. But they provide it in the most bass ackwards way. You have to pay the $3 to park when you leave, but they just charge $3 less on your room bill. The parking structure machine even said “insert card or coupon” surely in 2021 they could come up with some kind of coupon system to by pass this. We were even told “if it won’t let you out, just hit the button to call for help” and that was not reassuring. ? Luckily, we made it out! Anyway. Overall this was a cute little place to stay. It was an adventure and I’d definitely stay again. The cons are nit picky things and I was up late anyway so the street noise was fine. We had a good time and as it turns out, downtown Waukesha is an adorable little town with good coffee and good food!"
