"The service at this restaurant has become extremely poor. Today, I had to wait for my order because the worker mistakenly gave my food to someone else. It also took them a long time to heat up a simple blueberry muffin. Additionally, my drink did not taste right. The morning crew is very inefficient. I recommend ordering online and picking up, rather than ordering in-store. However, I recently changed my rating from a 3 to a 5 star. The new crew, management, and cashiers are excellent. They remember my order and always greet me warmly. I enjoy coming here now because they consistently make sure the coffee tastes perfect. The diverse crew is more organized and has reduced wait times. Great job! 5/26/2022."