"We came to try out Ruckus for a lunch day date, came at 11:10 and were the only ones there. We ordered two of the posted margarita drink specials . Waitress came back and asked our tequila preference, to which we said whatever the $5 special is today. 15 minutes later she comes and says the bartender is busy talking to a customer so still no drinks. We ordered food and waited. Finally drinks came and waitress says oh by the way, that 's not a special anymore so don 't be surprised when the bill is $7 each not $5 I replied So you 're not going to honor the posted special? That 's old, it happens all the time and walked off.... didn 't take the sheet to throw it out our apologize or anything! Drinks were very weak anyway, not worth the $5 or $7. We saw our food was up at the line for 6 minutes before anyone served it, which you could tell it wasn 't piping hot. Food was decent though. When we got the bill, sure enough, charged regular price as promised. Took 75 minutes for a quick lunch when there was minimal customers in on a random Thursday. Super disappointed with customer service that had nothing to do with COVID but rather a self focus instead of a customer focus."
