"This was our first time visiting Keke's.We were greeted right away, sat at a clean booth, and greeted by a nice girl, however she never told us her name, but we read our recipe later. Danisha, I believe, is how it is spelt.We ordered two Philly Cheesesteak Pressed sandwiches, she upsold me on adding bacon, which was a great recommendation!Before our food came out, she delivered condiments, napkins, and made sure our drinks were full. Great work! Really appreciated her attentiveness at that point.10 minutes after placing the order it was delivered and tasted wonderful! We were very pleased to know that Keke's had got it right on a staple dish!Unfortunately our experience had shifted at this point. We were not checked in on after food delivery or asked if we would like anything in additionto our meal, an opportunity to bump our check total was missed.11:58, after looking around for our server for 10 minutes, we decided to go to the front to pay our ticket. Our waitress was standing amongst 4 others, drinking Starbucks, and talking about murders, and stabbings going on in the area.These are seemingly little details but as a manager in a local restaurant mysel, I take great pride in providing bith positive and onstructice criticism on how we can make a community of small/locally owned business better!Our experience was nice and we do intend to return, but a few things were missed by this location. Dirty section across from us, with low traffic and full staff. 30 minutes from us first being sat/seeing it, the host did a pass by sweep. Underneath was still covered with debrise. Blonde woman with bun was openly eating in the kitchen. Cross contamination is a concern. No table touch from manager. Our experience could be discussed had anyone had checked on the customer. Had to chase our check. We are 20% tippers and today we were still, but this is an example of what can affect a tip.Side conversations, especially of a topic that can put a bad taste in peoples mouths, should be left for a less public broadcasting.Thank you for a great tasting meal.Please accept this review as constructive and encouraging."
