Ravioli Al Salmone
Silvio's Villa Ristorante Martini Bar

Silvio's Villa Ristorante Martini Bar

274 NY-94, Warwick, NY 10990, United States, West Milford

Italian • Seafood • Steakhouse • International


"This was one of the most horrible experiences I’ve ever had at a restaurant establishment. First off, the appetizers we had were completely fine and there was nothing off about them at all they were actually quite good. However, when my boyfriends meal came out it, it was visible that the chicken was very undercooked. It was rubbery and pink, but that isn’t the worst part.. he went to take another bite and what does he find? A chunk of sharp plastic in his food and yes, when I say chunk I mean CHUNK.. He nearly cut his gum when he bit into it. We obviously rose a concern about this, and they took his meal off from the bill expectedly BUT proceeded to STILL hand us a bill for $70 after what we just experienced. I completely understand that it is a business and it’s to make money, and I have no doubt the staff works hard but there was absolutely no way as customers we were expected to pay for our full dinner. With all due respect, I brought this to the attention of the manager and explained how my boyfriend almost injured himself trying to eat his food and how I believed it would be the right thing for them to take accountability for this particular situation. To this, she responded sarcastically with “well would you like me to pay for the dentist bill too?” EXCUSE ME?! Why kind of a manager talks that way to their customers! Regardless of the situation, that was absolutely horrible and rude especially coming from someone who is supposed to respect and care for every customer who gives them business. We still planned on leaving a tip for our server, we knew this wasn’t his fault but because this entire ordeal happened she practically kicked us out and we did not know where our server was so we just decided to leave. I am writing this review to warn others before you decide to dine at this restaurant, it was an absolute nightmare."