Pasta • Pizza • Italian • Chicken
"A reservation was for 730 and we were not seated until 745. Our waiter came over and immediately seem to have a bad attitude. We ordered two pastors and a chicken. Our waiter never wrote anything down and proceeded to bring the incorrect chicken dish when he brought the meals 20 minutes later. When we told him that he brought the incorrect chicken dish he was not apologetic he simply asked if we wanted the meals all together or if he should leave the pasta dishes? When we told him that we wanted all of the meals together with that he took the pasta dishes back. Still not apologizing. Finally brought all of the meals after another 20 minutes and the chicken was so dry you could barely eat it. We sent it back and still no big apology. I finally spoke with a manager and he apologized but again wasn’t overly apologetic. At the end of the meal they did bring a couple of complimentary desserts. Obviously they didn’t charge for the chicken dish since it wasn’t eaten. That def didn’t make up for the choppy service or bad food. The entire situation could have been handled differently and would have changed our experience."
Pizza • Italian
Italian
