"Take into account the Hall had just reopened for the season there were a couple of glitches. Our server, Tim, was new but very polite, helpful, accommodating, checking out meal content to meet the dietary needs of a member of our party. We had our drinks our salad bar when a female in a beige dress swooped in removing the wine list menus from our table. When I commented that I was glad we knew what we wanted to order, she became flustered saying she’d take our order immediately. I told her we were fine with Tim coming for our orders after we progressed with the salad course. She walked directly to Tim sent him to us. We hadn’t asked him to speed up but we placed our order to meet that females expectations. The rest of the meal went well. At dessert we asked to close our check so we could meet the 8pm curtain for the ballet. We placed two credit cards in the folder asking to split 50/50. Tim went to the desk to process our payments. In their hurry to close up, one of the females at the desk must have closed it was ours, they gave it to me. The desk staff told our friends they’d return their card when they found it; not acceptable. I reiterated what appeared to have transpired, told the cashier to look in the pile of folders. The missing card was in the third one down. I asked twice if our card had been charged so I could sign. I was told no. We were instructed to enjoy the ballet. Our phone dinged with a charge for the full bill. It didn’t include a tip for Tim. NOT FAIR! The desk needs to get organized and tip Tim 20% on $179."
