Vegan • Seafood • American • Breakfast
"Just had a bad experience usually eat there once every couple weeks. Went there yesterday and ordered my favorite dish which is their grilled chicken skewers It comes with rice and a Greek salad but it also comes with a ziki sauce for the chicken and without it it's nothing special. They forgot to put it in my to-go order by the time I got home there was no way to turn around and go back just for the sauce. When I called the restaurant they pretty much just said sorry and that was not a good enough answer for me. When you pay 15 bucks for something it should be done right. I understand mistakes happen but you should always do something to make it up to the customer. Who knows maybe they will now that I put this review on. I've owned restaurants for years and the most important thing is to make sure the customers are always happy. Even if they're wrong it's just not worth the bad press when a customer calls and explains the situation , do something to make the customer feel like you care and make it right. Don't just say oh sorry."
