"We visited Mangia's at 3:30 PM, when things were quiet. Unfortunately, the restaurant already had two strikes against it before we even sat down. The tables were dirty, and the floor was in disarray. The person responsible for seating guests was at the bar having a meal. The sign indicated 'Please seat yourself,' but we ended up waiting for that staff member to come and clean the tables, which he shouted at us from across the restaurant. When he finally took our drink and food orders, he wasn't very friendly.
On the bright side, the food was absolutely fantastic! This is truly authentic Chicago-style pizza! They excelled in the most challenging aspect (the food) while faltering in the simpler areas (service and cleanliness). It’s puzzling! Despite the shortcomings, I would likely return to eat here again!"