"I had an extremely disappointing experience at Hy-vee Market Grille Express. The staff were very rude, and the service was poor. My wife discovered hair in her pancakes, which was very unpleasant. On top of that, after we paid and left, I noticed an unexpected $10 charge on my credit card. It seemed like they were trying to take advantage of customers. When I called to dispute the charge, they argued with me and demanded the receipt to verify our purchase, even though they already had a receipt that appeared to have been altered."