Rich Chocolate Ice Cream
Yogurtland

Yogurtland

4187 Campus Dr, Irvine I-92612-4643, United States

Tea • Yogurt • Healthy • American


"Let me start off by saying I have never in my life felt so disrespected and humiliated. My only fault was being a loyal customer for the last 8 months, spending at minimum $50 dollars a week on icecream , receiving multiple unlimited cups for enormousamount of frozen yogurts I consume and provide for my study group students. The store manager named Aaron was extremelydisrespectful and rude beyond belief. I have never taken the time to write a negative review about a business or about anybody,but this was necessary. I will never ever walk in to this store ever again and I will make sure anybody that I know will not aswell because of a rude young man who has a title of store manager and behaves in such a disrespectful way, being a perfect example for other workers. You guys seriously need to re-evaluate who you hire and more importantly who you hire as managers tolead by example. Upon my observation throughout the months of visiting, he would always (10/10 times) hide behind utility room(I 'm really curious what he is always doing back there during his working hours) and when I make noises from the machines hewould slowly walkout as if I 'm an invisible person. That is completely okay and I don 't mind that anymore. I am not a personpatronizing workers by requiring them to greet me. But as I walked out of the door strenuously carrying multiple cups oficecream as usual, he shouted at my back, WELCOME! thinking I 'll leave without even saying thank you. I guess he thinkscustomers have the obligation to act certain ways but he doesn 't. Moreover, he talks to everyone in such a patronizing way, itsso hard to describe and extremely difficult to hear. Botton line, I quit going to frozen yogurt and most certainly to thislocation where Aaron works. Aaron does not deserve to have this job and more importantly does not deserve to have a job as ageneral manager. Thank you so much for taking your precious time to read my review."