"Giving this restaurant a three instead of a five really pains me as, growing up, it was my favorite place to eat. Unfortunately, our last trip there wasn 't up to where their usual standards used to be. This review is from Spring of '21. My main issue was with the staff and some confusing communication. I called to order takeout and explained that I had the promotional offer listed on their website. The women who took my order noted that and said to just bring the coupon on went I went to pick it up and they would take it off the bill. When I went in to pick up the food and pay, I was told by the server and her supervisor that I could not use it on takeout. I showed her the coupon, which did not have any language whatsoever about only being for dine-in/days of the week/any type of restrictions, and I also mentioned that the person on the phone said it would be fine. They compromised and offered a lower percentage off, which I appreciate, but I was still left frustrated with the lack of communication. I understand the issues with staffing and prices due to Covid, but perhaps remove any offers if you 're just going to say you are unable to honor them. Speaking about the food, I ordered the steak, and it was still as good as I remember. Juicy and fully of flavor and the baked potato was delicious. My mom ordered the broiled seafood melody and said the lobster sauce should have come in a bucket because it was so good but that the seafood was just okay. I do think that that 's a meal that is most likely not as good for takeout as it would be if we ordered dine-in. This was before the salad bar had come back and we realized that the salad bar has really been carrying the experience for us over the past 20+ years. I 'd go back with the salad bar to give them another chance just since I have had so many great meals here, but I 'm not totally optimistic that it will be as good as it once was."
