Full • Venues • Drinks • Terrace
"2nd time at this venue this time paid for Handicap seating because we had someone in wheelchair. This table was NOT handicap accessible once concert started all general admission people piled in at our table surrounding we blocked in we could not get out. Tried to get security to help but they stated too many people they cant do anything, asked for manager (Mia) she never came to see us. We also never had a server come to our table after requesting one 5 different times as we were supposed to order dinner but our biggest issue was that we paid for HANDICAP ACCESSIBLE table it was definitely NOT!!! This venue was over capacity for sure!! We left 10 minutes into the concert after we had to ask security ourselves to be helped out as we couldn 't get to the wheelchair people blocked it in and put their drinks on it we couldn 't get out on our own with wheelchair there was too many people in the exit route, definitely a fire hazard! We asked for a refund but did not get it. I feel we were discriminated against will be filing a complaint! Do not go to this venue if you have someone who is handicap!!! They need more security for certain types of events to ensure people who pay for handicap seating are accommodated appropriately! People who pay for general admission should have to stay in that area not get same privileges as those who paid for table!"
