"The food at this restaurant was amazing, but unfortunately, I won't be able to enjoy it again. When I called for delivery, I was informed that I now have to use grubhub. This means I have to deal with a 3rd party delivery service, which can often be unreliable. I found myself stuck between the delivery service and the restaurant trying to fix issues before my order got cold. If Rosatis chooses to contract out delivery, that's their decision, but customers should not be the ones responsible for arranging delivery through another service. I ended up canceling my order and going to a different restaurant across the street. I ended up spending another $50 because of this poor business practice, and I will not be returning. It's a shame, Rosatis, your food was great while it lasted."
