"So disappointed. I went out of my way to get a flame-broiled plant-based burger only to be highly disappointed. After waiting in line for over 10 minutes [as the only car behind the only other drive-through patron], I received an Impossible Whopper that in a greasy half-wrapped wrapper. Upon opening the burger, I discovered a dishevel burger in a half torn bun. It honestly looked like it had been dropped or quickly reassembled. My small fries was also cold enough for an infant to eat. I tried calling the store, but at 10:45pm, I knew it was a long shot. There was no way I was going back up there, so I prayed over it and at it slowly. Lol But to this franchise owner, please consult the night manager over the night crew on Monday December 3rd around 10:45pm. Whoever is on the grill [or whoever dropped my burger after it was handed to them] doesn’t seem to mind serving unsightly food that they would likely question, themselves, as a restaurant patron. That individual is bad for your bottom line. This location is typically inexplicably slow, at night. I want to blame a lack of staff but the location is rarely busy when I visit, but I always wait an irrational length of time. What’s nice is that the people at the window are typically pleasant : The food, ‘not so much’. If I wasn’t driving I would have taken a picture. Whoever reads this, just proceed to this location, at night, with caution. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 1 Service: 3 Atmosphere: 1 Recommended dishes: Fries"
