Royal Royal

A savory delight, Royal is a luxurious blend of rich flavors and premium ingredients crafted to satisfy and impress.

Pegasus

Pegasus

5748 South Park Ave, 14075, Hamburg, US, United States

Cafés • Seafood • Fast Food • Vegetarian


"Came in at 8pm- an hour before close. The girl at the host stand said “hi we close in an hour.” I said “okay, well it’s just me and my daughter. Can we still eat?” I really wish she would have just said no because she made the next hour really awful. She sat us down and turns out she was our waitress too. Wonderful. Every single time she spoke to us she mentioned how long it was before they closed. At about 8:20 she said I couldn’t order anything else because the cooks were cleaning the oven so me and my daughter got stuck splitting a meal. My daughter (she’s 4) started feeling sick and I wanted to leave but our waitress literally left and didn’t come back after that. I had to ask someone else for boxes and to find her so I could get the check. Theres no reason to treat someone so rudely just for wanting to get dinner. We didn’t see here for over 20 minutes and had been done with our meal for almost as long. By the time we got the check, We were literally cashing out at 5 minutes to 9. Our bill was 14 bucks and I tipped her 3 dollars and she was MAD. She literally rolled her eyes at me and snatched the money off the counter and shoved it in her pocket without looking up and said “next time please come in earlier because now I have all these tables to clean up” (note that there was another table with two men who cashed out right before us and another older man who is always there who cashed out after us but she didn’t say a word about it to either of them) It’s really upsetting because I’ve been coming here once a week with my daughter and friends for the past 3 months for the Greek food and the sandwhiches. I always leave tips that are 20 percent or more and I don’t stay that long. I was rushed out the door, treated like crap, and I’m so upset that this woman had some sort of chip on her shoulder the entire time we were there from the moment we walked in. I would never consider not tipping someone (maybe she had a bad day) but the comment at the end made me wish I didn’t! What kind of servers are you guys hiring here?!? I don’t even want to come back because of this experience"