"I used to frequently order takeout from this restaurant, but after our recent visit, I don't think I'll be going back. Our group chose the all-you-can-eat option, which included our kids who have smaller appetites. We didn't overindulge—just one plate for each child, some soup, and a few sushi rolls to share among the adults. Unfortunately, the sushi was bland and unappealing, but we felt uneasy about voicing our complaints. When we asked for the bill, the server informed us of an extra $18 charge for food waste if we didn’t finish everything on our plates. This made us feel quite uncomfortable, and we felt pressured to eat the mediocre food, even as we began to feel unwell from it. Eventually, we decided to stop eating because the sushi was making us feel sick. Although the server later waived the additional charge, the overall experience left a bad impression, especially after spending over $120 for a meal that didn’t live up to expectations. Businesses need to remember that happy customers are vital for their success and profitability. With such practices, this restaurant risks losing many patrons. It’s crucial to acknowledge that customers are the foundation of a thriving business!"
