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Paradise Biryani Pointe

Paradise Biryani Pointe

127 Turnpike Rd, 01581, Westborough, US, WESTBOROUGH, United States

Casual • Indian • Fast Food • Asian Food


"I wish this place was good as we love Paradise Biryani Pointe in Lowell. We went here with high expectations based on that. Oh Boy, where do I start, 1. My first mistake was that I assumed this place is similar to their franchise in Lowell Paradise Biryani in Lowell which is very good!. Apparently, they share just the name. That is about it. Food, service, quality everything here sucked. 2. We ordered two biryanis. A chicken and a goat hyd dum biryanis. They both sucked. Tasteless. I wonder how there can be this much of a difference between franchises. I am thinking they have no relation at all. If it is the same recipe, it can't be this bad. We had to throw most of the food away. 3. They never pick up the phone. I have to try like 5 times before they picked up the phone to take an order for a pickup. They said it will take 45 min to an hour which is longer than most other places. 4. Finally, this is the worst part. We ordered a chicken pepper fry appetizer to go with the dinner. Apparently, their appetizer is full of gravy, like a chicken korma, NOT dry. This is different than anywhere else. Try eating chicken korma as an appetizer. Tasted like ****. Very disappointing experience. I will NEVER go back here again. Even though Lowell is far out, I will either drive there or go to Bavarchi in Framingham which is much better though they are a bit salty for my taste. Surprising these guys are still in business. Wish there is an option to give 0 stars!"

Paradise Biryani Pointe

Paradise Biryani Pointe

1689 Middlesex St, Lowell, MA 01851, United States

Indian • Catering • Desi Food • Chicken Biryani


"When I heard about Paradise Biryani Pointe's good reputation and read positive reviews, I was excited to try their food. Unfortunately, my experience at this particular branch was really bad. I ordered biryani and appetizers, and was told that the biryani would take 5 minutes to prepare, while the appetizers would take 15 minutes. However, the appetizers arrived after a 30-minute delay, and the biryani came even later, after 45 minutes. Despite being given multiple assurances that my order was almost ready, these turned out to be false. I was also disappointed by the ambiance of the restaurant. The music being played on TV was really irritating, and as an Indian myself, I did not appreciate the music choice. However, the worst part of my experience was the biryani itself. The rice was overcooked, soggy/watery making it unappetizing and disappointing. As a result, I will not be returning to this branch of Paradise Biryani Pointe, as it did not meet my expectations, which had been set by the standards of other branches. To make matters worse, the restaurant only provided two plates for our group of four people, which added to the overall poor experience. I had to request additional plates and wait an additional 10 minutes for them to arrive, which only made things worse. It's worth noting that I am a food enthusiast and have tried many Indian restaurants in the past. When I heard about the reputation of Paradise Biryani Pointe, I was eager to give them a try, hoping to add another great restaurant to my list. However, my experience at this branch was disappointing, especially given the high standards I had come to expect from other branches of the chain. Despite this negative experience, I remain hopeful that the other branches of Paradise Biryani Pointe will live up to their reputation."