Saimin With Bbq Beef
L&l Hawaiian Barbecue

L&l Hawaiian Barbecue

116 SW 148th St Ste D170, 98166, Burien, US, United States

Casual • Seafood • Catering • Hawaiian


"Usually come in here to pick up food. There's always a nice young man taking orders and when not, he's cleaning and has great customer service. The cooks are also friendly and great to see everytime. Only reason I marked down 2 stars was this horrible experience I had with this female worker a couple weeks back. I came in ordered my food while I was waiting I got up to order something I forgot. First order came out and I was waiting over 30 min. For my second order. I have worked customer service before and didn't want to be rude or hurry her but I did stare at the cook. He told her an order had been waiting for a while and that it might be mine. She said no, she got her food. Then I got up and told her I was still waiting for something and she asked for my receipt which she didn't give me. Luckily I had paid with Venmo so I showed her my receipt on my phone. She tells them to make it again before asking me if I still want it, I'm on my 45min. work break s I tell her I would just like a refund. She then tells me I should of told her that because now Theyr making it again. Well she didn't give me a chance she just starts yelling everytime and talking over me and the cook. she starts yelling at me that I should of said something to her. I told her I didn't want to be rude and am not a cook so don't know how long it takes to make certain foods. but how am I going to tell u something u should already know? Isn't that ur job? It was 12pm and she said she had a long bad day and started crying. At this point the cook and me were just staring at each other there were other people eating and it made it supper uncomfortable. Lady it's been 2 hours into your shift. Get it together. Don't take it out on customers or let it affect your ability to do your job. She was extremely disrespectful going back and forth with me. Infront of co-workers and other customers. She made a whole scene. It sucks to go by and peek if she's working that day or not so I know weather to step in or not."