"Rich, if you read these reviews...teach your new cooks how to make the Giambotta sandwich like you've always made them. A little bit of spice from the hot peppers, light tomato sauce, everything all mixed in together to form one amazing sandwich! I've been getting this sandwich for almost two decades! The last three times I got them, I had to send them back. They were that disgusting. I order with bacon instead of sausage and the bacon was just piled on top of the sandwich. There was no sauce so I sent it back. Then, they put a half gallon of sauce on top of the sandwich. It was the most disgusting thing I ever saw or ever tasted. Inedible. Stacey, as always, was gracious about it. She saw it and took it back. Her service is always impeccable, and we love her! Please have your cooks, make the sandwich the Italian way. Like you always have made it. Stacey said you weren't in that night and maybe that might be why the cooks weren't cooking right. They're not! And lately, I've been talking to people and they said the food is not the way it used to be and they go elsewhere. So as a fan of you and all your staff, I'm letting you know this information. We were there on a Thursday night, and it was dead. That says a lot. We love you and your restaurant immensely. But lately, the food is not up to par. I don't care how cheap it is. It's just not up to how you always make your food. Please teach them how to make this sandwich first and foremost lol. I look forward to it at least once a week. My friend who I was with said she doesn't want to come back anymore. Even the pizza was bad last time, just slopped on and undercooked and we usually love your pies! She had a steak sandwich this particular night that was so bare that I couldn't even believe it came out of the kitchen like that. Help us Rich!"
