Salmon Avocado Toast
Caffé Bene

Caffé Bene

80-25 37th Ave, 11372, Jackson Heights, United States

Casual • Coffee • Mexican • Italian


"I placed an online order and went to pick it up. There are two side to the small counter, both well marked with multiple signs reading “order” and the one end and “pick up” at the other. The pickup side has multiple signs and also the signs for Grubhub and online order stuff. I showed up a little early then the latest pickup time and was waiting in the pick up area. The counter is small so I know the girl saw me, but it seemed like she was actively avoiding looking at me. I waited about ten minutes assuming she must know there’s nothing ready or something, and maybe that’s why she didn’t ask me my name for the order. But after I realized there was an order on the back counter I finally went to the order line to ask if it was mine since she didn’t seem to care to ask me. As I walked up she asked me “are you ready to order?”, I was so confused because I had clearly been waiting to pick something up. I stumbled for a second and was like “uh no I’m picking up an order, as I pointed to where I was standing waiting at the pick-up area. So if she DID think that whole ten minutes I was thinking of what I wanted, why the heck would you not go up to the customer and ASK. Ask if they need help, or ask if they are ready, or I don’t know maybe ask if they are ordering or waiting to pick up. And yes the bag that was behind her the whole time was mine. P. S. The place was not busy and not one person came in while we just stood there, we were the only people the counter. There was a guy picking something up when we first got there and we stood behind him, she gave him his food and walked back to the other side of the counter where the waiting began."

Cafe-boutique Piano

Cafe-boutique Piano

558 W New England Ave, Winter Park, United States Of America

Cafe • Wine • Pasta • Coffee


"We made a reservation at 7:30 PM for about 14 people. They called earlier that day and confirmed that that was the correct headcount, I confirmed it was the correct headcount and confirmed that we would be there. I showed up at about 735 and could see that the restaurant was still very crowded and no tables were available. The hostess was very apologetic and stated we would have our table shortly. As we waited for an additional 30 minutes she offered to give me and my fiancé a glass of wine on the house. It was delicious and very much appreciated. We were sat about 8:35 and no one brang us water or received our drink order until about 9pm. I write all this to say that the staff aside from the hostess doesn't have much customer service experience to be attentive to a big party such as ours that were sat more than an hour late. It was very disheartening that we had to be the person to flag our server down to get both our food and drink order. The food was ok and probably would have been better if some items did not come out luke warm. Funny enough I was the only person who truly enjoyed my meal. I got the Creamy Spinach Paperdelle which was delicious. I would give this restaurant another try with a smaller group just to see if they had troubles handling the crowd and our big group but I would not recommend having a group bigger than 6 at this restaurant, definitely seems to be a pain point for them."