"When our food arrived, we were sharing among the three of us, but we didn’t receive any side plates, a standard courtesy at most sushi places. I tried to get the attention of the waitstaff (all three of them), but was completely ignored. Eventually, I had to go up to the register and ask for three plates, which the staff member simply touched with her fingers. I didn’t say anything, knowing it would only slow things down. When I asked for a box and inquired about which sushi was which, I essentially had to beg for a response—she kept trying to walk away. Keep in mind, we were the only customers there, which made this interaction even more uncomfortable.
The sushi rolls themselves were disappointing. The rice quality was average at best, and the rolls kept falling apart, requiring us to use our fingers often. Some rolls were not even wrapped in rice, which, given that they are sushi rolls, is a fundamental flaw. Even the ones that had rice were overstuffed to the point where the ingredients just fell out. At that point, we might as well have been eating poke instead. The fish also had an unusual smell and did not taste fresh, to the point that we couldn't even finish our meal.
This experience was disheartening—not because of the money spent, but because I hoped to find a new go-to sushi spot. My advice to the restaurant owners would be to pay closer attention to your customers. Happy customers are likely to return and leave good tips. Additionally, focus more on your rice and avoid overfilling the sushi; it should be compact, not loose."
