"The restaurant was quite busy when we arrived, and we had added our names to the waitlist online. However, when we checked in, there seemed to be some confusion on their part. After a wait, we were notified that our table was ready, but when we went to be seated, we found out it wasn't actually available for us yet. We waited another 10 minutes before finally being seated.
One member of our group ordered a soup and salad but was disappointed to find out that they had run out of the soup when she went to order a second bowl. The waitress seemed overwhelmed and wasn't very friendly, though I want to emphasize that this is likely an individual issue rather than a reflection of Olive Garden as a whole. Despite this experience, I would still consider going back, as it felt like a one-time occurrence."