"I’m vegan and looking for something to eat, so I ordered the broccoli with vegetables. The cashier told me it would take 15 minutes, so I went next door to browse and returned on time, only to find my food still wasn’t ready. She then informed me that they were out of broccoli. When she asked if I wanted Chinese vegetables, I mistakenly said yes because I couldn’t hear her clearly— the microphone system was poor. I thought she was offering the vegetables as an addition to my broccoli order. I had to wait an additional 10 minutes to finally receive my meal, which was a combo plate that included fried rice, no shrimp or egg, and the vegetables. Unfortunately, the Chinese vegetables were not what I expected; they were overly slimy and looked like they were cooked in some kind of mucus, with bok choy and mushrooms that were unappetizing. I was really disappointed and have no intention of returning. I wish I had taken a picture, but it was so unappealing that I didn’t even want to share it."