"The receptionist 's handling was terrible. When we arrived 10 minutes before my reservation, there was no one at the reception desk, so I asked a nearby staff member for help and was told to wait for 10 minutes. We waited but was not approached, and later-arriving guests were seated before us. When I approached the receptionist who eventually guided them, she said, You didn 't tell me, so there 's nothing I could do about it, without any apology. What should I have done in this situation? Server was courteous. Although the wait was long. The food was just plain good."
