Shrimp Beignets
Edith's Neighborhood Bistro

Edith's Neighborhood Bistro

1450 State St, 75082, Richardson, United States

Soup • French • Bistro • Coffee


"We like coming to Edith 's, the food is good and the people are nice, but a few things are consistently an issue when we come (and became even worse under new management . 1. Extremely slow service. It shouldn 't take an hour to get our food. If aplace is short staffed and wants to keep operating, they should have limited seating and limited menu items. We were brought ourorder 45 minutes later and only half the order was correct. So much less of a struggle for the staff. 2. Staff training. Weended up eating the wrong order since we didn 't want to wait another hour, and then the CORRECT order was brought out when wewere finished.... No communication between the front and back of house. I also ordered a French 75 which I never received, wasmost likely forgotten about straight away. Our check was also incorrect and I had to go find someone to adjust it. 3.Professionalism. Staff were standing around behind the bar doing nothing while there were at least 5 other empty and dirtytables that needed to be bussed. Some of the same tables were not bussed by the time we left an hour later. The bar was filthy,with towels, glasses, cleaning stuff scattered everywhere. Sorry, but there is no excuse for a lack of professionalism and thatultimately falls back on management. I live walking distance from Edith 's and we like coming here, but we will not go back norrecommend Edith 's if this is how it continues to be, this is completely unacceptable. As a restaurant manager myself, I 'd loveto see this place succeed, the food is good and the space is really cute, so I really hope that they can properly train theirstaff and find some structure here."