Shrimp Eggplant
Brio Italian Grille Southlake Southlake Town Square

Brio Italian Grille Southlake Southlake Town Square

1431 Plaza PlaceTX 76092, Southlake, United States

Full • Pasta • Dining • Italian


"We had booked a pm dinner reservation for our wedding anniversary days in advance for a Tuesday evening. When I made the reservations it asked if this was a special occasion andor any notes that you would like the staff to know ahead of time. That was all evidently never read and if it was, it was all completely disregarded.We arrived minutes early and spoke with the hostess who seemed clueless that there was any reservations on the books and proceeded to tell us it would be a minute wait, no big deal. We let her know that we were going to go wait in the bar so that my wife who just had our first child days before could sit down. During the time we were waiting in the bar area we were approached separate times by the hostess and management asking if we just wanted to stay at the bar which each time we responded, no, it is our anniversary and we would like to be seated at a table. Finally got to the table and the waiter seemed nice but very rushed like they were trying to push us out the door. We ordered our food at it arrived around pm. The NY strip was oz of nothing but fat, tendons and gristle. Completely inedible lesson learned don't order a steak at an italian restaurant. Wife's shrimp and lobster pasta was okay but not up to the standards we typically see here. The entire time we were never asked how the food came out, if everything was okay, etc. Had to flag someone down to get our check and when we were leaving we found most of the wait staff congregated playing on their phones. We used to love Brio and would visit multiple times a month for the past several years. We thought lets give Brio a try for our anniversary this year instead of our usual go to place right across the street. That is a mistake we will never make again. This visit was terrible 0 out of stars would not recommend and I'm sad to say I doubt we will return"