"the hostess was a total flock, she wouldn't honor our reservation, so we went into the bar when I told her that a "pub table" had opened, we wanted to sit there after it was cleaned, she acted as if she had no idea what I was talking about. later, she told me that she had never heard of the "Pub Table". I showed her an open standing in the bar, but claimed it was for someone else who still ignored our reservation. she cleaned the pub table, but left 2 sets of utensils, 3 pub chairs and 1 menu, as 4 of us eat. I went to the Hostess booth got the remaining 3 menus that they don't even ask why. we took a chair from the bar so we could all. the family of us had 2 children throwing tantrums the elder asked so much of the waitress, another couple went on their bill, another table had two rejected cards phone a friend to bring them money. it happened to us after 20 minutes, our waitress never wanted to make it to us. when we started to go, she went on looking for very stressed. she never imagined, probably just need to emphasize. I said hello, which she calmed down easily, that we were going. she took our command, then I wondered if she knew how long we waited. she informed us that the hostess never told her about our table. no shock! we asked about the $15 unlimited appetizers, but they said they don't exist on Friday or on any holiday. the restaurant is called tgif. Really? we made an alternative order according to 2 sets of utensils that were missing. after 15 minutes we waited for drinks. after all, they arrived. I ordered a kirschkalkada, it was 2/3’s full 1/3’rd crushed ice. I've begun to refill mine. 15 minutes later the additional 2 utensilien arrived, 1 missing a fork that the knife was dirty. our food has been grounded, bones in wings instead of boneless, medium-sized burger instead of well done, friends eating came later."