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Masa Sushi Lounge

Masa Sushi Lounge

828 S Oyster Bay Rd, Hicksville, United States

Pizza • Asian • Sushi • Casual


"I'm very sorry but I usually love this place. Ordered chicken and sweet potato sushi and got crab meat sushi and beef? I ordered online and they didn't receive the order so I had to show them my phone and sit down and I waited 30 minutes for the wrong order, which of course I didn't realize until I got home. I had to come all the way back and wait more, for them to give me the correct order. About an hour in total before I left. The soup spilled all over everything...There was still shrimp in the box even though I wrote on the order and verbally said multiple times no seafood no fish no shrimp nothing from the sea. They were really nice to me. When I kept trying to explain this isn't what I ordered and he insisted it wasn't meat but then he pointed on the menu to crabmeat, and I said no I can't eat it. I physically can not eat it or I will get sick. I showed him the receipt that he had in his hand, that said exactly what I ordered and then he seemed to understand. Usually this place is great but today the AC/heat vents were screaming in the dining room. the rice I got was still hard and undercooked. I don't want to go back a third time to fix the order. I wasted $30 plus tip, a whole hour and I'm a little upset. I understand it's super hard to speak English, and I understand mistakes happen, but how do you under cook rice? Lol Usually they're really good idk what happened today. The sweet potato sushi was good when I finally got it but I don't want anyone yelled at."

Masago Bistro

Masago Bistro

766 Nostrand Ave, Brooklyn, NY 11216, City of New York, United States

Sushi • Bistro • Casual • Japanese


"I wish I can give it zero stars and it was so bad I had to right a review , I usually order from the sushi spot sakura tokyo on Nostrand and pacific but this 1 on sterling was new and I wanted to try It , plus they replaced the old sushi spot here on Sterling which was way better , the food here was so bad I don't even eat it and it was expensive , 17$ for chicken teriyaki and 15$ for the Jason special roll I got , the chicken tasted like it was microwaved ,it was rubbery , the sauce was bad ,didn't taste like Japanese teriyaki sauce , and the rice was small container , the sushi was horrible , the sushi looked like it was rolled by the instant sushi roller supermarkets use and not by hand because all the pieces were the same size and too much rice in the sushi roll , the fish on the sushi roll was trash ,didn't taste fresh ,only thing saving the roll was the sauce , I paid 34$ for chicken teriyaki and Jason special roll , I said to myself it better be good for being that expensive , and food taste like microwave food ,I'll never order again , it's that bad that I had to write a review and I don't write reviews unless I felt like I've been wrong'd and I have because I paid $34 for a meal , $3 tip to delivery man and it was garbage , the old Japanese spot this replaced was way better , this food may look good but chicken was rubbery and tough to chew ,the white rice container was small ,and that chicken teriyaki order was 17$ smh , sushi roll taste worse than supermarket sushi , way worse , u can tell it wasn't rolled by hand and rolled with sushi roller , u can youtube what a sushi roller is"