"Can a person write an accurate review after one visit? Possibly. That’s like assuming you know a person after a first date. With that being said, I have made numerous visits here. I have never had a bad experience or meal. My order has always been fresh, hot, and accurate. What I appreciate is the chicken is grilled, not shredded. Also, the chips are made in-house and are always warm with a perfect crunch, which makes the nachos a fantastic choice.The staff is exceptional. On my last visit, a lady came in and was visibly upset because she placed an online order, and it wasn’t ready. After looking at her confirmation email, the employee pointed out that she had placed the order for the Carson City restaurant. The employee then called Carson City, canceled the order, and fulfilled her order there. This lady came in hot and to see how the staff was patient and still helped her, showed how amazing they are. There is a Rivas app available to download and place your order; make sure when you place your order, it is the correct location. Rivas is also available on DoorDash and other delivery services."