"On November 20th, my son and I were outside of the restaurant, contemplating placing an order to try for the first time. However, our experience was unpleasant as we observed three teenagers working at the restaurant. Even my teenage son was taken aback and questioned if they had food handling certificates. Two of the boys, one with blonde hair and the other with orange hair, were seen trying to remove something from a girl's hair by digging through it. Additionally, a girl with black hair was observed picking her nose. As customers began to enter the restaurant, we noticed that no one washed their hands or used gloves. The girl with black hair continued to touch her nose while assisting customers. Although we did not take any pictures or videos out of respect for people's privacy, we hope that the manager addresses these hygiene concerns with the staff."