"I've ordered from this restaurant fairly regularly over the past few years, but unfortunately, the food has become inedible in recent months. I'm not sure if there's been a change in ownership or management, but the quality has significantly declined. The staff seems unfamiliar with the menu; for instance, they offered a Santa Fe wrap with chicken as a vegan option, and the panzarotti was undercooked, with cold mozzarella inside and a stringy texture. I also received items with grilled chicken, which has always been bland and unappealing, instead of the fried chicken I expected. Moreover, my orders frequently have missing items, and I once received two pizzas that were completely burnt on the bottom—this wasn’t just a matter of being well-done, they were actually blackened. It’s disappointing to see how far this place has fallen from being one of the better pizza shops around."