"This place has the best bagels in Bergen County, and the staff is incredibly nice and friendly. I visit about four times a week. So why only a three-star rating? Because at least once a week, I find myself returning because my order was incorrect. To improve this situation, I suggest two simple steps: 1) Write down every order and then double-check it; 2) Focus on completing one order at a time, at least until this issue is resolved. I would gladly wait a few extra minutes to ensure accuracy, rather than spend even more time making a return trip. Let's get this sorted out!"
