"Unbelievable experience. We ordered lasagna tonight, or at least what was supposed to be lasagna. It was primarily ground beef with very few noodles and a bland sauce. When they served it, it resembled shepherd's pie more than lasagna. There was no ricotta cheese in sight. How can a restaurant claim to be Italian and not know how lasagna should look or taste? We also tried the pizza and chicken Alfredo. They were decent, but not impressive. On the positive side, the waitstaff were very friendly, and the bread they served with the meal was quite good. Unfortunately, there was a lack of consistency overall, and I doubt the chef tastes the food before serving it. The dining room had a vibe similar to a truck stop. I can understand this sort of experience at chain restaurants today, but it was still disappointing. Additionally, they charge a 3.25% fee for credit card usage, which isn’t removed until after the receipt is printed. It’s hard to believe!"