Snow White Pizza
Olivella's Pizza and Wine

Olivella's Pizza and Wine

3406 Mcfarlin Blvd, 75205, Dallas, United States

Pizza • Pizzeria • American • Chicken Wings


"I wish I could give them zero stars. I ordered curbside pick up and called the store when I parked to let them know I was there. They told me it would be right out. Then I watched a worker walk outside and smoke a cigarette while another worker stood with him and talked. I waited 12 minutes before calling again to verify I had ordered from the right location and ask if they had my car information. The guy on the phone told me I would just have to go inside to pick it up because they were just so busy. I said I was sick and he said to me Well that 's not fair to me! We shouldn 't have to bring it out to your car if you 're sick. He then hung up on me. I drove off without my food upset but then got a call from the store saying they would leave it on the hood of my car. I said I would turn around and go back. I then sat outside for 20 more minutes and never got my food. I was sick (not from covid) and upset so, my sister said she would call to see what the deal was. When the phone was answered, she first asked to speak with the manager on duty and the same guy who hung up on me said HE was the manager... He then got a terrible attitude and hung up on her. Absolutely unacceptable way to do business. Curbside was created for the specific purpose of safely delivering food to a customer. I am not a Karen- I was completely prepared to drive off and just never give them business again-but then they called back and said they would put it on my hood and just never did, so I was pissed. This is the first Google review I have done in years. If that is the *actual* manager, the owner should make some changes or the franchise license should be revoked. And by the looks of it, I 'm not the only one who has had a bad experience with these folks. Will never go back."