Soup And House Salad
Chili's Grill

Chili's Grill

2855 Main St, 06033, Glastonbury, United States

Mexican • American • Fast Food • North American


"I used to be a regular at the takeout section of this restaurant. Most of the time, the food was decent for $11, making it a convenient alternative to fast food. However, in my recent visits, I encountered several issues with my orders. The final straw was when I received a meal that was raw in the middle, accompanied by a bun soaked in grease and lettuce scattered throughout the container. I also ordered a side of mac and cheese for around $6, but I received barely three teaspoons of it, and it wasn't even lukewarm. Given that the meal was only $11, I called the restaurant as soon as I opened the takeout bag at home to request a replacement later in the week. It wasn't a huge issue, just a disappointing meal that ended up in the trash. During that call, the staff assured me it wouldn't be a problem. Fast forward to three days ago when I called to follow up on the replacement meal. I was met by a disgruntled older gentleman who made snide remarks about their policy on callback meals. I tried to explain my situation, as I had just been informed about the replacement policy days earlier. When I suggested that a refund would be acceptable since I planned to return, he became even more aggressive, insisting that I couldn't use my Apple Tap card for the refund. I was taken aback, especially since he identified himself as the general manager. My frustration grew when he actually told me never to come back and hung up on me. Now, when I try to call back for my $17 refund, it's evident that he instructed the staff to keep me on hold. I've tried calling four times, totaling over 15 minutes without any response. This entire experience has been unprofessional and extremely frustrating. While the takeout staff is usually great, the kitchen's quality seems inconsistent, and I've never dealt with someone so unfriendly and confrontational—especially someone in a management position. I love Chili's and am happy to take my business elsewhere. I just felt compelled to share this experience, as it really has affected me."

100 South Chop House

100 South Chop House

100 South York RdIL 60126, Elmhurst, United States

Sushi • Cafés • Kebab • Seafood


"2023 UPDATE This place literally NEVER fails, and its still just as amazing as it always is. We ordered to go, they had 3 huge DELICIOUS dinners (bread butter) done in 15 minutes... I love me some 100 South Go eat inside... Go eat outside... Order take out... Just do it, you want to give them your money, lol, and you WILL NOT be disappointed in the slightest. Prices are a bit high, but not in terms of worth, just in terms of numbers... For what you get, its SOOO worth it!!! Plates are gigantic usually enough leftovers for a second meal, food is super flavorful, and service is top notch!!! The thing I love most about this place is that they have found a way to be classy and upscale, but also feel like your at home with family... Its so freaking awesome!!! In the very off chance you aren 't happy, they make it right, no questions asked... They want you satisfied when you walk out their doors. In the late evening, when we like to go, there 's usually some people, including staff, hanging out, laughing, talking, etc, but it never interferes with the quality of anything or the service... If anything, it makes you feel like you want to be included in this fun, fancy club of theirs, lol I have heard some more personal stories by word of mouth and the internet... I 'll just say these are my kind of people!!! I feel like I understand them, I 've been there, I KNOW they 've worked hard, and I TRUELY value their outlook on friends, family, and loyalty. This place is freaking amazing, and so are the people... Trust me, you want to go here!!! Parking: They are located right across from the train station in uptown Elmhurst, and therefore, it can be difficult to find CLOSE parking sometimes, as they have no lot. That being said, there are a TON of free and paid options. Uptown Elmhurst has no shortage of parking garages, they are EVERYWHERE. There are also, at least 1, but I 'm thinking 2 handicap spots right near the front. Kid friendliness: Although they are upscale, they also very much value family. As a mother, I have taken my kid here from the time she was a toddler, all the way to now that she 's 10. As a reasonable person, I just personally wouldn 't go if you know your kid throws tantrums or can 't sit still... Just out of respect for others, because this is more if a fine dining experience and atmosphere."