Southwest Chicken Queso Wrap
Buffalo Wild Wings

Buffalo Wild Wings

2055 Badlands Dr, 33511, Brandon, United States

Bbq • Cafés • Chicken • American


"Y'all. Just don't eat here. 8 months ago they delivered food that had been made 6 hours before. 6. Hours. They actually brought us soggy boxes that the sticker showed the time of prep was 6 hours before. I had ordered online the night before for the following evening, so I guess they wanted to save time by risking food poisoning for food that sat out on the counter half the day.They gave us a gift card for that, we gave them the benefit of the doubt and finally tried them again. Then last night, they topped themselves by missing 18 of 25 items we ordered. One set of 12 wings completely missing, zero celery or carrot sets, zero side sauces and not a single one of the extra sauces we ordered. Our son got plain wings so he could try the different sauces we ordered, so he ended up with plain wings with nothing to use on them, and this was supposed to be a special treat for him. I got no wings at all. My husbands wings were ok. They were nice enough to send us someone else's order of mango habanero wings but that sauce is so hot it can trim your nose hairs just by smelling it, so that was a no go for anyone in my family. We ordered 2 orders of onion rings and one was perfectly fine, but the other looked like half a batch from the bottom of the basket, burnt and very sparse. We paid almost $100 for this order and when we called the store manager they blamed the delivery driver, being short staffed and did pretty much everything BUT take responsibility before finally hanging up on me. Refused to send someone with the missing food. Offered a gift card? But that did nothing to remedy the situation. Seriously, don't bother with this place. Read other reviews, too. They have had similar issues. We contacted corporate and they offered apologies and a refund, and said they will be investigating the complaints against this store. Better, but it still didn't fix the dinner situation. Just save yourself the hassle and headache and hungry tummies and find a better wing place."

Buffalo Wild Wings

Buffalo Wild Wings

901 Little Texas Ln Building D, 78745, Austin, US, United States

Beer • Casual • American • Chicken Wings


"Today July 15th at around 9 pm is by far the worst customer service I’ve ever came across in my whole entire life. We’re out of towners and we were looking to eat some good wings. Our experience was absolutely horrible from the very beginning entering the restaurant with the hostess wanted to sit us in one table but, we wanted to sit in another table that was more confortable for our family. The hostess proceeded to explain to us that we couldn’t sit there because they were doing some rotation of servers. I didn’t think that the hostess should’ve made that information known how they work they’re tables it’s about making the customer confortable. So we proceeded to sit down then a girl with blonde and pink hair approached us as our server to take our order. We ordered drinks, appetizers, and food but we noticed that the server had a bad attitude. We waited around 20 to 25 minutes for our appetizers and still nothing. Then I decided to ask the server what is going on with the appetizers and she seemed annoyed about it and said, “ I’ve been checking it already.” But never apologized when I said, “ You haven’t checked on us to let us know anything.” Then she proceeded to argue and say ,” You don’t need to be talking to me that way.” I was just simply asking if she can check on my appetizers and she had a huge attitude about it. So we literally got up and immediately asked for the manager Tracey and spoke to him about the issue. He was awesome and very apologetic and wanted to make it right. He also mentioned that this particular server had been written up prior for the same thing horrible service. Honestly it was such a bad experience for me that left me not wanting to go back there ever. Some one has to do something about this server she’s costing the business a lot of customers."