"First, the food: we started spreads with pita and Greek salad that were good, shrimp Santorini was ok but shrimp were over cooked and only smothered in tomato sauce whereas traditionally, there is feta cheese also. We ordered chicken and gyro wraps and opted for lemon potatoes instead of fries. The gyro was decent but the way it is cut lead is to believe it is frozen and pre-cut, not shaved off of an actual vertical broiler as is the traditional way. The chicken kebab was dry and inedible. The lemon potatoes tasted like they had been pulled from a refrigerator and microwaved as they were dry and mealy on the outside and still cold on the inside. We don’t complain and it could be because we went during an off time at 4 pm as we were the only patrons other than one other table in the place. Our server was nice but not very knowledgeable about the food and when describing the difference between a platter and a wrap (aside from being $3-5 more than a wrap was that it’s the same thing as the wrap, just deconstructed so it’s not as messy…doesn’t seem like a good reason to spend more on it then. We ordered galaktoboureka for dessert and the custard was lumpy and did not set correctly, the phylo dough was dry and not soaked in honey as it should be…horrible to say the least.That was the Bad. Now for the ugly: when it came time to pay, I gave her my card and she proceeded to charge it, and I knew it was charged as I have my account set up to give me alerts whenever there is a charge to the card. She claimed that the card was declined and handed me six transaction receipts that said card declined: duplicate transaction. I said that the charge went through and showed her my bank info and alert that proved it but she assured me it didn’t go through and my only recourse was to call my bank and tell them to put a stop payment on the charge (admitting there was indeed a charge? and asked me for a different card which I gave her and she proceeded to try a different terminal as she said the one she was using behind the bar always gives her trouble. The second charge went through and we left with a literal and figurative bad taste in our mouth. I called the credit card company the following day and they assured me that a charge was indeed occurred and I had to submit a fraud report and will have to wait 90 days to hear the outcome of their investigation. I called the restaurant to speak with a manager and she told me that there was nothing that they could do as they did not see two charges on their end and pretty much told me I am out of luck.I am writing this review as a buyer beware warning. Gyromania or gyroville have better tasting and fresher food for a fraction. Of the price unless uninspired and mediocre food along with theft of your money is your thing. My opinion, pass this place by if you’re looking for Greek food."
