Spicy Chicken Sliders
TGI Fridays

TGI Fridays

432 Greece Ridge Center Drive Rochester, NY 14626, 14626-2819, United States

Tea • Beer • Burgers • American


"The only reason I came here was because I had a random gift card to use and boy, would I have been upset if I was spending my own money on this meal/experience. I brought my toddler here for dinner and the entire experience from start to finish was nothing short of absurd. My server was terrible; She literally just walked over to my table and stood there looking at me until I said hello to HER first. A ginger ale and kid 's water (which is just in a regular-sized plastic to-go cup, by the way) took over 15 minutes. I made the mistake of asking for an additional few minutes to review the menu, which translated to her taking another 15 minutes to revisit my table. After I finally ordered, I 'd been there for 45 minutes which, as anyone with a toddler will know, is already pushing it. The food took over a half hour to come out and was awful. I got the cajun chicken shrimp pasta to share with my little one and also ordered a size of macaroni and cheese. The mac cheese bowl was unbelievably scalding hot but, ironically, the actual mac cheese itself was out-of-the-refrigerator cold. It was undoubtedly leftover food that was re-warmed, which is disgusting, especially considering it cost $4. My chicken shrimp pasta was completely flavorless and bland, sporting a grand total of four over-cooked shrimp and about 4 or 5 chunks of mangled-looking, equally-flavorless chicken hidden here and there throughout. The most frustrating part was the check-out process, which literally left me red in the face. It took over ten minutes for her to run my gift card and then she never brought the remaining check over. Another ten minutes went by before she seemed to remember I was waiting to finish cashing out. Meanwhile, she spent several minutes at the other tables in my section, showing no consideration for me having a child in tow who was in complete hysterics by that time. The whole thing was infuriating and I will absolutely never return to a TGI Fridays, gift card or not."

TGI Fridays

TGI Fridays

1626 Tremont Street Boston, MA 02120, 02120-1606, United States

Tea • Drinks • Burgers • American


"I was extremely disappointed with the service we received on 10/14 at this restaurant. I had made reservations for a party of 9 at 10pm. Despite anticipating the restaurant to be busy, it was not. However, once we were seated, we had to wait 30 minutes for our drinks, which were watered down and awful. We brought this issue to our waitress's attention but still had to wait another 30 minutes for our drinks to arrive, with some still missing. I requested a second drink three times but never received it, yet it was still on the bill. I only noticed this after getting home and was very upset. To add to the disappointment, there were no utensils on the table when our food arrived, and my boyfriend's burger was overcooked even though he had asked for it to be medium. When my boyfriend asked to speak to the manager about the slow service and overall unsatisfactory experience, she assured him she would handle it. However, when we got the bill, she had only taken 20% off and left her business card attached without personally bringing us the bill or following up. The manager's lack of leadership and follow-through was disappointing. I strongly suggest avoiding dining at this TGIF and instead recommend going elsewhere. The waiter was pleasant but disorganized, and the supposed manager lacked essential leadership abilities. I wish the situation had been handled differently with a more substantial discount and a manager who was responsible and present throughout the entire encounter."