"My wife and I have left here twice without getting any food because of the awful service. Not to sound mean, but the lady at the window speaks almost no English, so she completely gets your order wrong over and over again. I tried to talk to her through the speaker, but it didn't work because she COULDN'T understand me, so I drove to the window, and she got it wrong again.I handed her the cash, and she went to fix the order and hands it over wrong again. She then started to argue and rolled her eyes, slammed the window, and walked away.I told her I wanted my cash back and gave her the wrong order back. She gave me some of my money back and then slammed the window shut. I had to yell through the closed window to get my cash back, and she gave me the dirtiest look. I want it to be clear, I was polite the entire time.I understand working at Jack in the Box would probably suck but damn. It's pretty bad when you simply have to give up because they can't get a simple order correct then, is extremely rude to you when trying to clarify your order.I could also hear the person in front of me getting frustrated because she got their order wrong as well.This was on 9/21/23 at around 5:30 pm."
