"My first time at a Tony Roma's restaurant and it will be my last. Was at this location last night during my visit for work in San Antonio. I was in a large party and apparently they did not have the wait staff to accommodate us being that the restaurant was was not very full and it was an empty table that could seat us. Finally we were seated. The waitress was nice and friendly and offered great service. I ordered the Filet Medallions medium rare and they came back well done. After waiting so long for my food and being hungry, I tried to eat this rubbery mess and it was awful. I informed the waitress after the meal and she just said that the cook never listens and they are not allowed to switch orders as my co-worker wanted her medallions well done and they came out medium rare. At any rate, I was able to use my expense account so I was really not out of pocket, but Tony Roma's will never have to worry about serving me as a customer. Such a disappointment and I feel bad that I chose this restaurant to come too for my co-workers. I wish I would have known better, should have read some of these reviews first."